The Purpose of a Library?

I read this blog post (Accepting Criticism) by Carl Clayton earlier, which was focused on recent responses to an author’s criticism of libraries.

The following is the response I posted on Carl’s blog. As I said at the end of my response, it’s more of a comment on a side issue raised by his post.

The thought that keeps popping into my head (and this post has caused it pop up again) is that library staff and/or campaginers don’t have a common agreement around the purpose of public libraries. I’m not talking about a divide between library staff or campaigners, by the way. As you’ve highlighted, some people will argue that libraries should be places of learning and steer clear of popular fiction? Other people will suggest that ebooks don’t have a place in libraries and that we should continue to focus on the printed book. Super central libraries are the focus for some people and others see the benefits of more smaller libraries focusing on a local communities specific needs. Should we be building on technology as much as we are? Should we be trying to re-define the purpose of the library, or is the current core-purpose of the library sufficient and people just need reminding of it? Should libraries be places where content is created, or should they solely be for accessing content? Should we try to be more like bookshops? I imagine (from conversations I’ve had, speakers I’ve heard and articles and blog posts I’ve read) there are plenty who would argue for/against each of these ideas, and I wonder that while we have such a wide range of ideas amongst us how we can move on with some sort of agreed purpose for public libraries?

I suppose this comment is more of an aside to your blog post, but as those thoughts popped into my head again whilst reading it, I thought I’d share.

Reblogged: Society of Chief Librarian’s Stakeholder Meeting

Society of Chief Librarian’s Stakeholder Meeting

Ian Anstice (Public Libraries News & Voices For The Library) published minutes of a meeting he and other campaigners attended with S.C.L. yesterday. It’s good news that S.C.L. have decided to hold these meetings with campaigners and that they are intending to run more, and it sounds like there are some positive plans ahead. However, a few thoughts that popped into my head after reading these minutes…

“the SCL is not an incorporated organisation and so cannot make its own statements. It is, literally, a collective of individuals who provide their time voluntarily.”

But the SCL have provided comment in the past on aspects of public libraries. Is the issue more about not being able to say certain things in its statements?

“It is not the role of the SCL to advise the Secretary of State but are available if they are asked.”

Alternatively, a pro-active approach could help direct the Secretary of State’s thoughts to developing public library services, rather than assisting in their demise.

Campaigners asked why the SCL did not agitate for a return to national library standards. The response was that the SCL “pick the fights we can win”.

Would they give in even if it was the most important fight for public libraries?

BBC News Report On Cost Of Somerset Library Legal Case

Interesting that the following news item headline focuses on the cost of the legal challenge to the council, but the most important point – the key changes it led to – is a footnote at the end:

As a result of the court ruling, 11 libraries kept their funding, four mobile libraries were reinstated and the opening hours at 23 libraries were lengthened.”

BBC News – Library legal case costs Somerset council £200k.

My National Libraries Day Out #NLD12 #Librarithon #LoveLibraries

Yesterday was National Libraries Day in the UK – a celebration of libraries – not just public, but also academic, specialist, business, health, schools, etc… all libraries!

I was hoping to celebrate in the week building up to today by taking part in my own librarithon – ie visit as many different interesting libraries as possible. This was inspired by Zoe Toft who, along with her children, took part in her own charity librarithon last year. In the end, due to the fact that I had to complete a major project in work and had a major meeting to prepare for and attend, the librarithon didn’t happen. :-( Oh well!

Instead I took part in a mini-librarithon today in London with a couple of other librarians - @usernametaken10 and @misshelved - who fancied exploring a few new places. The aim wasn’t to take in as many libraries as possible just for the sake of visiting them. We decided to visit the Dickens & the Supernatural exhibition at The British Library, two new libraries in Dalston and Canada Water and an ‘Idea store’ in Whitechapel, which was running an author event.

As we were in London, and as it’s a national library, The British Library seemed like a really good place to start. I’ve visited this library a few times. Every time I’ve been there it’s to visit an exhibition.  Exhibitions in a library are a great way to provide focus on information/resources held by the library that might have otherwise been hidden away – hidden away in terms of location, and in Dickens case, hidden away in his body of work. He’s probably more widely known for fiction that touches on social history, rather than the supernatural. Exhibitions such as this get  potential readers thinking about the author in a different way. It was quite a small exhibition – took us about 20 minutes to look at it – but it was interesting to find out about how his early childhood and the people in it influenced him. He was sceptical about ghosts and the paranormal, but that didn’t stop him from writing classic ghost stories, such as The Signalman.

Book sculpture at Dalston C.L.R. James Library

Book sculpture at Dalston C.L.R. James Library

Next, we took the bus over to Dalston and wandered around the newly built C.L.R. James Library. This public area was spread over one and a half floors, broken up into glass partitioned walls. The local archives and history service was situated above it. I thought the use of the foyer area was interesting – a place for those who just want to dash in and out, to make a quick choice from a limited set of popular books. Even though I couldn’t borrow them (as I not a member of that library service), I did spot a couple of graphic novels that interested me. It made me think, “I wish we had a national library card and I could borrow this book this book right now.” Hopefully my local library will stock them. *Goes off to check the catalogue* Yes, I’ve found one of them! (Mike Carey / God Save The Queen)

Then we took the train to Canada Water Library. Again, this is another brand new library and has great views overlooking Canada Water itself. The building itself is pretty funky – as @misshelved said, on the outside it looks like a Jawa Sand crawler.

Canada Water Library

Canada Water Library or Jawa Sand Crawler?

Inside Canada Water Library

Inside Canada Water Library (c) usernametaken10/Flickr

Inside the library there’s a coffee shop and quick choice section (like Dalston Library’s foyer). A set of stairs in the centre of the ground floor leads up to the main part of the library, housing the children’s library, computers and fiction. Up another set of stairs is the non-fiction section on a balcony area that over looks the rest of the library. It goes all the way around the library and up here they also have study spaces and meeting rooms. I’m not sure whether “a day in the life” of the library as shown here is actually how it is, but I could imagine spending a couple of hours a week in there just relaxing and browsing/thinking if I lived closer to it – it’s got a pretty relaxed positive feel to it.

Finally, @usernametaken10 and I headed to Whitechapel and visited the Idea Store there. It’s a few years old and is based over a number of floors (4, I think). Our aim was to go to a free author event (Austerity Writes Back) which was on for an hour and a half. We only managed to catch the end of the event (last 20 minutes or so), but what I saw/heard was really interesting, especially as some of its focus was the austerity cuts and protest. That’s sort of why National Libraries Day exists (on the back of Save Our Libraries protest day last year) and is also relevant to Voices For The Library activities. One of the authors (and publisher) Bobby Nayyar made a comment that made sense to me about the current state of affairs with the economy. It was along the lines that there’s nothing wrong with businesses making a profit, but some businesses seem focused on making an obscene amount of profit and do not understand the social impact this may have on the world around them. I also want to mention that while I was mooching around the Idea Store I spotted on the end of a shelf a biography of Andrew Carnegie. It made me smile to think that, as a philanthropist who funded so many libraries, he has a lot to be thanked for on National Libraries Day.

Andrew Carnegie book

I wonder how Andrew Carnegie would have felt today about library cuts?

I really enjoyed today’s little adventure as part of National Libraries Day. On top of visiting a handful of libraries (old and new), I had a laugh and mulled over a few library related ideas with @usernametaken10 and @misshelved. I also got to explore parts of London I’ve never been to before, and I listened to a few authors talk about their books and how they were inspired.

As I sit here writing this, I also wonder if anyone using any of those four libraries I visited today was struck by some great revolutionary or genius idea that will change the world forever? It would be great to say I was in THAT LIBRARY at THAT PRECISE MOMENT when it happened… and you may well laugh, but it could happen, because that’s the sort of thing that goes on inside the minds of people who use libraries. :-)

Thanks From A Public Librarian To Anyone Who Said No To Library Cuts #savelibraries

This year has been a bit of a bummer in some ways in the world of public libraries, mostly caused by the threatened closure or handing over of libraries to volunteers, by local authorities. Lots of people have been working on fighting against the cuts.

Scores of friends of libraries and campaign groups have formed all over the country, taking on Ed Vaizey and Jeremy Hunt’s roles as superintendents of their own local library services – standing up and saying “No!”, whilst Mr Hunt and Mr Vaizey (who both have some kind of Government responsibility for libraries) do very little.

Ed Vaizey's Unused Sheriff Badge

Ed Vaizey's Unused Sheriff Badge (c) ggstopflat/Flickr

People are fighting the cuts in so many ways…

  • As part of an organised campaign or friends group.
  • By signing the Women’s Institute libraries petition. (15,798 online signatures so far. Come on, we need more signatures than this!)
  • By signing local petitions.
  • Writing newspaper articles or blog posts to highlight what’s going on.
  • Commenting upon newspaper articles or blog posts about the cuts.
  • Responding to library consultations.
  • Local Councillors voting against decisions to cut in their areas.
  • Anyone who has spoken to friends, families or strangers to highlight what’s going on.
  • Anyone whose taken note of someone who’s spoken to them about UK public library cuts.
  • Sharing a web link or a news article about the cuts.
  • Running library events as a way to highlight the message.
  • New and existing library users who have found out that libraries are of more use to them than they realised and are making use of them in new ways.

Any of these actions make me realise that I (and other library service colleagues around the country) are valued. It’s a thought that gives me a smile, despite having to watch the battle between those who want hack away at library services and those who want to save them.

This post was triggered by a thought I had after reading the Friends of Gloucestershire Libraries open letter addressed to Ed Vaizey. This letter  highlighted concerns about his inaction over the past year regarding public library cuts and asked for people to support and sign the letter too.

I looked at that letter yesterday to see who had signed it and, as a public librarian, I was genuinely touched by the number and wide range of people who had signed it and left comments in support of public libraries and their staff.

After reading that letter I realised that as a public librarian I hadn’t said thank you for a long time for the support people are giving public libraries during this tough time. I know some people are putting so much effort in that it’s basically like having a second job!

So… thank you to everyone and anyone, wherever you are, who has said “No” to public library cuts over the past year or so. It’s the nicest Christmas present you could have given me. :-) You really don’t know how much I appreciate it.

22 11 11 whodunnit indeed

22 11 11 whodunnit indeed (c) Kikishua/Flickr

My Library Mojo Has Been Flushed Down The Bog

I’ve been reading a few blog posts about how to keep your library mojo and re-energise it when it’s left you… and at the moment I feel I really need to read those sort of articles, because I’ve been hit by thoughts which seems to spiral around:

  • “What the F is going on?”
  • “What am I doing?”
  • “I’m tired and I want to go back to bed.”

I’d like to contribute to the “Keeping your library mojo intact” debate…

My words of wisdom are…

Do it before you get to the age where you are:

  • Making those funny sighing noises when you bend over.
  • Struggling to get out of the bath.
  • Snoozing on the sofa a little bit more than you used to.

I’m not saying anyone at that age is not going to have any mojo, but at the moment I don’t and I’m guilty of all 3 points above. So, in the true spirit of making the evidence fit the conclusion, this is why I believe my library mojo has been drained awaaaaaaaaaaaaaaaaaaay.

Or maybe I’m just:

  • Disheartened by a lack of support for libraries
  • Sick of the shit going on around public libraries
  • Sick of the lack of leadership in all quarters
  • Sick of toss-pots who think they know about libraries when they haven’t used one for years
  • Sick of having to fight for libraries as one of the little people, when the people who have much more power do…

“F’ ALL!”

At the moment all this frustration is making me want to take an Incredible Hulk stance

HULK SMASH!”

Incredible Hulk

(c) Kiwanja / Flickr

And if anyone posts a comment here giving the usual crap about how:

  • You can buy books cheaply from Amazon
  • Everyone has the internet at home
  • You can just Google it
  • You can get it all on e-books
  • Why do you need librarians?
  • etc, etc, etc

They will be told to…

“PISS OFF!”

An unprofessional attitude, I know, but I can’t really see many other people higher up actually fighting for professional staff anyway! I can hear them talking about it, but that’s about it!

Yours grumpily….

NB: This is probably just a blip in my library mojo.

#ili2011 “Library Campaigning With A Virtual Voice” Presentation With Notes

The following is an outline of the presentation I gave about Voices For The Library’s use of social media and online tools to develop campaigning methods at “Internet Librarian International 2011” last week.

Slide 1

We are a national campaign group highlighting the value of UK public libraries

Talking about how social media and online tools formed the group and how we have used them in our campaign

Slide 2

We have 3 main online presences – website; Twitter; Facebook

Slide 3

Why did we form?

In Mid 2010 there was an increased threat of library funding cuts leading to library closures and reductions in service. (Currently 430+ public libraries are under threat – out of a total network of 4600+)

People were questioning the relevance of libraries and librarians – common misconceptions included… you can find everything on Google; books can bought cheaply from Amazon; everyone has the internet; all books are available as e-books

Slide 4

Many people in the profession were talking about the situation on library discussion lists and Twitter

This included a group of us (about 7of us) on Twitter, who decided we wanted to do something pro-active, rather than just talk about it.

Slide 5

We did it very quickly – from intending to do something to setting up site/blog with content; Twitter & Facebook accounts took us 2 weeks.

We didn’t have to meet in real life to do this – it all happened online.

Most of us in the group hadn’t met in real life before and many of us didn’t meet in real life for a good few months after the campaign had been running.

Slide 6

Online presence wasn’t the only important thing, but it was the quickest way to organise and had the widest reach

Wanted to support local campaigners

Wanted to ensure we talked to others offline ie library users/campaigners; media

Slide 7

We are doing this voluntarily outside our day jobs and need to do it as cheaply (free) as possible and within limits of time outside work.

Lots of the online tools we use are free and easy to use

Slide 8

Social media tools we use for informing others – our site/blog; Twitter; Facebook; Tumblr; paper.li; Flickr; Foursquare

Provide guidance for campaigners

Comment on national situation

Positive library user stories

Links to news articles, other campaigners sites, retweet other campaigners tweets

Slide 9

Social media tools we use to find out what is happening – Google and Yahoo news; other peoples blogs; Government sites; Facebook; delicious; Twitter; email

Slide 10

Tools we use to discuss the situation – our website/blog; Facebook; Twitter; email; comment on other peoples blogs & news articles; forums

Talk to anyone with a part to play in the situation – library users; campaigners; journalists; politicians; library detractors

Slide 11

Social media tools for behind the scenes – Twapperkeeper; Twitterfeed; Packrati.us; delicious; Google maps (Ian Anstice/Public libraries news); If This Then That; Yahoo pipes; Pbworks wiki; chatzy

Use to discuss, meet, store, share, re-use information

Slide 12

In summer 2010 started archiving tweets containing keywords around saving libraries eg. #save libraries, #love libraries, ’I love libraries’ –  as a way to give a positive morale boost – can retweet them.

In January 2011 @mardixon tweeted the tweet on this slide and responses to it caused the #save libraries hash tag to trend worldwide. We got involved by promoting the tweet and retweeting responses  by others.

It helped promote the value of libraries and highlight library cuts in the UK.

Most of the quotes on the slides in this presentation are taken from Twitter in response to this tweet sent out by @mardixon

#savelibraries archive now contains 53,000+ tweets.

Slide 13

Not just VFTL campaign using social media – other local campaigns do too.

They also have blogs/sites; Twitter; Facebook accounts

Not just about online presence, but they too recognise online presence has wide reach and can get your message across the world

Slide 14

We use a wide range of tools to pull together info from many places and pass on information to others

We experiment to see what works well and what doesn’t

Slide 15

We thought about how the information flows and interconnects – where possible we try to automate and re-use information eg. Feed blog posts to Twitter and Facebook; Facebook to Twitter; Flickr to Twitter/Facebook; Twitter to paper.li; etc

Slide 16

Not sure how much of a difference our activities have made, but I like to think it’s made some difference

Maybe it’s made people more aware of the situation – library users; journalists; politicians

Maybe it’s inspired people to campaign in their area

Maybe it’s helped to stop some closures/cuts

Maybe it’s made people realise the value of public libraries

Slide 17

What next?

Last week we jointly ran a conference with The Library Campaign with the aim of bringing campaigners from across the UK together to discuss a way forward

Clear that campaigners want to work more closely together with other campaigners in the UK

Plans for rally in the near future

We’ll continue trying to save libraries in the UK!

Update on Plans for Surrey Libraries

Surrey County Council held a Cabinet meeting on 27 September 2011. During this meeting the future of Surrey’s Public Library network was discussed and the following recommendations were made.

  • 10 libraries to be provided via Community partnership and to be run by volunteers. 9 more libraries may be run in a similar manner if the 1st 10 are regarded as successful when they are reviewed after April 2013.
  • Molesey Library is no longer to be run in Community partnership, but will remain as part of the main Surrey Libraries network.
  • The 10 libraries won’t be staffed by Surrey County Council in 2012/2013. If any of them haven’t progressed towards community partnership by December their future will be re-considered.
  • Services to replace the mobile libraries will be endorsed. NB: The mobile libraries ran for the last time in Surrey last week.

Further details of these recommendations can be found here.

During the meeting, a number of questions were raised by library users/campaigners regarding the changes to the library service.

The recommendations were passed by Cabinet.

Campaigners outside Woking Library

Campaigners outside Woking Library (c) ggstopflat/Flickr

Following this, on Saturday morning library campaigners held a number of events at libraries in Surrey that would be affected by the decisions. In the afternoon, a rally was held outside Woking Library. The aim being to highlight and challenge the changes being made to Surrey Libraries. Campaigners also collected petition signatures, for both the local campaign & the W.I. national campaign. A number of people spoke at the rally: Alan Gibbons sent a message of support, UNISON spoke about the cuts, campaigners talked about Surrey’s plans and their concerns and, as a representative for Voices For The Library, I highlighted the value of public libraries by reading out quotes/comments from library users throughout the country.

Next week (Tuesday 11th October) the Cabinet decision regarding the recommendations will be passed to a full Council meeting.

Speaking up for Libraries CILIP event (14/09/2011)

Yesterday I attended an event at CILIP, which focussed on advocacy work in libraries.

There were 2 speakers – Emma Harrison (Assistant Librarian, University of Mid Glamorgan) and Mark Taylor (CILIP Director of External Relations).

Emma Harrison

Emma’s focus was on day-to-day advocacy and how it had helped her ensure the value of her job was recognised by her organisation.

During her time at UMG her department was subject to HERA (Higher Education Role Analysis) job evaluation scheme. From this, grades were assigned to roles based on a National Framework Agreement. The roles written up in the HERA document didn’t match the work that Emma and her colleagues actually did – excluding specialist librarian skills and qualifications from the requirements. After re-writing the HERA document the value of Emma and her colleagues jobs were recognised.

As part of her advocacy  in this situation Emma persuaded colleagues who may have otherwise been reluctant that it was worth challenging the HERA decision, and she also made use of the CILIP campaigning toolkit to advocate the value of her role to managers and Human Resources.

Since this happened Emma has been promoted, which highlights that even though she was worried about taking this action, it paid off.

During the discussion following her presentation it was highlighted that HERA can work for advocacy too if you are able to write your own forms/role/job description, as you have the power to tell others what you do.

Mark Taylor

Mark talked about what he thought advocacy was – influencing other people, winning support, bringing about change. eg. Responding to library reports, support other campaigns, questioning politicians, advocating your own value. He acknowledged that it’s often mixed up with activism and marketing. He felt that the most effective advocacy is that which clearly identifies the target – messages should be tailored to the issues of decision makers, to show how you can help them. You need to set out your agenda clearly and make the message concise. Contact with the media is important, so comment on the media and get them to come to you as first port of call. If you’re involved in a promotional campaign, reporting back on the success/effectiveness of the campaign after it’s completed is important.

Mark saw CILIP’s advocacy role as advocating for the profession, CILIP & developing advocacy policy; providing thought leadership; enabling networking & communications.

He discussed CILIP’s vision & mission, based on the CILIP Future consultation of membership in 2010. Since this consultation CILIP have created new posts to focus on advocacy. CILIP also wants to encourage CILIP members to become involved in advocacy.

Tree of Knowledge by PWBaker

Tree of Knowledge (c) PWBaker / Flickr

Highlights of CILIP’s advocacy in the past year included:

  • 200+ press mentions
  • Briefings for Lords & MPs
  • Lobbying politicians – hoping to launch a Cross Party Library Group in November
  • Supported Save Our Libraries day & are involved in organising 2012 event
  • Annie Mauger spoke at the Women’s Institute AGM
  • Awarded Alan Gibbons Honorary Fellowship (1st time advocated outside profession in this way)
  • Responded to various Government reports
  • Carnegie & Greenaway awards – want to develop it as advocacy tool (get it more into media that it’s librarians choosing books)
  • Libraries change lives award
  • Using social media more effectively

CILIP’s plans for the future include:

  • Continued lobbying/engagement with parliamentarians.
  • Campaigns – “Shout for school libraries“ (Oct 2011) / National libraries day (2012)
  • CILIP staff to go back to the floor – including a wide variety of environments
  • Future areas of policy work – information literacy; digital inclusion; Want to deliver 2 high profile campaigns a year

Question time

Following this, the audience had their chance to raise questions and comment on what they had heard. This included:

  • What are CILIP doing to stop councils from cutting services and handing over to volunteers?
  • I mentioned Twitter advocacy/activism conversations and that the difference between the 2 is misunderstood by some people.
  • National libraries day is seen as more positive than Save our libraries day. It was felt that this positive angle would encourage more people to advocate in this way.
  • We need to build a network of advocates from our users in all sectors – decision makers are more likely to listen to the users!
  • Politicians want to see what we are doing to help them to achieve their goals. How can we demonstrate value in a way (in all sectors) that means something to politicians?
  • We could partner with other related organisations eg National Literacy Trust & make use of their research.
  • Comments were made about the impact local libraries closures have on school libraries & literacy.
  • It was felt that CILIP needs to defend professional staff & qualifications. CILIP will be looking at continuing professional development and performing a qualifications review.
  • It was seen that organisations/library advocates in some ways (library campaigners and friends groups) are less restrained than CILIP in voicing their opinions.

It was an interesting event and helped highlight the wide range of advocacy that is necessary and can be achieved by the profession, whether you are an individual like Emma, or a larger organisation, such as CILIP.

Gloucestershire and Doncaster Libraries Scrutiny

It was a strange week last week. The two library campaigns I’ve followed since before Voices for The Library was set up went to Scrutiny Committee in their respective areas – Gloucestershire and Doncaster. These committees were used to question whether the decision that had previously been agreed to cut their library service budgets were justified.

Doncaster libraries were given a reprieve for a year, where a proper consultation, involving ‘experts’ would be carried out to determine what would happen to the libraries. From the notes I saw there was tremendous support from local councillors and petitions were signed by at least 15,000 people. This is great news and the chance of a proper consultation could get Doncaster libraries back on track to providing a service local users need. Lauren Smith and the Save Doncaster Libraries campaign members should be very proud of the role they played in achieving this and hopefully they will be able to influence the outcome of the consultation.

Gloucestershire libraries however didn’t have a happy ending, even though intervention by central Government agencies and ministers was asked for by campaigners. A large number of libraries will be closed or reduced to token hours that can not really claim to be a comprehensive library service and mobile services will be removed. This is despite the hard work by Friends of Gloucestershire Libraries campaign group, the 15,000+ signatures that were collected for their save libraries petition, the national media attention the campaign has received, and the local people who turned out to show their support on 5th February and meetings and other protests. I wonder how ignoring this massive support for libraries is democracy? It isn’t really, is it.

I’ll admit, I’m particularly upset about Gloucestershire – I have seen the campaign grow since the first day Johanna Anderson (Friends of Gloucestershire Libraries) highlighted the plans that had been announced on the This Is Gloucestershire site (August 2010, I think) and I have seen the many of the ups and downs. In fact, seeing what was going on in Gloucestershire played an important part in my joining Voices For The Library.

I know this is no consolation for Friends of Gloucestershire Libraries campaigners and all involved, but I have great admiration for all they have tried to do. They deserved so much better than this result.