Links to public libraries ebook lending review report and responses

The independent report of ebook lending in English public libraries has now been published. The link below will take you to the report itself and the government’s response to it.
The key recommendations are:
  • The provisions in the Digital Economy Act 2010 that extend PLR to audio books and loans of on-site e-books should be enacted.
  • Further legislative changes should be made to allow PLR to take account of remote e-loans.
  • The overall PLR pot should be increased to recognise the increase in rights holders.
  • A number of pilots in 2013 using established literary events should be set up to test business models and user behaviours, and provide a transparent evidence base: all major publishers and aggregators should participate in these pilots.
  • Public libraries should offer both on-site and remote E-Lending service to their users, free at point of use.
  • The interests of publishers and booksellers must be protected by building in frictions that set 21st-century versions of the limits to supply which are inherent in the physical loans market (and where possible, opportunities for purchase should be encouraged).  These frictions include the lending of each digital copy to one reader at a time, that digital books could be securely removed after lending and that digital books would deteriorate after a number of loans.  The exact nature of these frictions should evolve over time to accommodate changes in technology and the market.
There have already been a number of responses to it from various individuals and  organisations (below), mostly welcoming the majority of the report’s recommendations.

I’m not going to comment on it here (please take at look at Voices for The Library response), but I did just want to highlight this section on the opportunities that could come from ebook lending:

For libraries, embracing a digital strategy could give them a better way of communication with their members, helping them to bring a larger footfall into their buildings for events and services.  For publishers, digital lending could bring them closer to the book-borrowing and book-buying public.  And for writers, the extension of PLR to the digital and audio world would allow for much more accurate financial recognition for the borrowing of their books.  If a digital sales platform is developed, as part of a library catalogue, through which local booksellers can be promoted, this may support the development and the sustainability of these retail outlets as part of the local high street.

Stanley Unwin – The truth about publishing (1976)

http://www.worldcat.org/title/truth-about-publishing/oclc/2811052&referer=brief_results This was an interesting book to flick through for an historical perspective on the relationship between libraries and publishers. It’s not all focused on that relationship specifically, but there are a few snippets. Particular areas that caught my interest were: The value of public libraries in providing light entertainment to the masses. Legal deposit and Copyright Act. Efforts made by authors to bring in the Public Lending Right payment.

Library Ebook Trends on Google

When discussing ebook use in libraries I was reminded by @ShedSue of Google Trends. This service allows you to enter keywords/search terms and presents you with statistics about how commonly those keywords are used in Google searches. Sue had already presented some stats on ebooks using it, but I put together a rough report of keywords that people might use when looking for ebooks in the UK, focusing on “ebooks”; “downloaded ebooks”; “free ebooks”; “library ebooks” searches. I really wanted to see how commonly the phrase “library ebooks” featured ie how often people searched for that phrase compared to the others – it didn’t do very well. In fact it came a distant last to all of the other keyword searches.

The Google Trends report for each of the keyword searches also provided a list of related keywords that people searched for as well as that keyword. eg When people searched for “ebooks” they also searched for the following:

  • ebooks free
  • ebooks download
  • ebook
  • ebooks kindle
  • kindle
  • ebooks for free
  • free books
  • amazon ebooks
  • ebooks uk
  • free ebook

Alongside these related keywords the report also featured “Rising searches” ie those related keyword searches that were increasing in popularity. eg For “ebooks” they were:

  • amazon ebooks
  • ebooks kindle
  • kindle
  • kindle ebooks free
  • ebooks for free
  • ebooks uk
  • pdf ebooks
  • ebooks download
  • ebook
  • free books

In all of the related keyword and rising search results for  ”ebooks”; “downloaded ebooks” and “free ebooks”, the thing that struck me the most was that the keyword “library” didn’t appear once. ”free” did, plenty of times. – but no sign of “library”.

Also, even though related and rising search results from the “library ebooks” search retrieved phrases containing the word “library” in them, there were still plenty of references to other non-library searches that highlighted people were also searching for similar keywords/phrases used in the other 3 searches. However, when searching in the other 3 ways (“ebooks”; “downloaded ebooks” and “free ebooks”) people didn’t automatically consider searching for the phrase “library ebooks”.

So, it appears that even though people in the UK are looking for ebooks via the internet, they’re not really considering libraries as a place to find them. If they were wouldn’t we see “library ebooks” appearing in the related keyword search lists?

If we are to develop ebook services in UK libraries shouldn’t we be aiming to push “library ebooks” higher up those related keyword search lists? The higher it is, the more likely our ebook library services will feature in Google search results and the more we will draw people to our library websites and to the many other library services we have on offer alongside our ebook services.

The report I pulled together can be found here.

Here’s a live link to the Google Trends page these searches generated.

Disclaimer: These are just initial thoughts off the top of my head and any further input on this would be appreciated.

“More Library Mashups” call for submissions

“More Library Mashups” call for submissions

The editor of Library Mashups, Nicole Engard, has issued a call for submissions for the 2nd edition of the book. For more information please follow the link.

The submission form will close on 20th March 2013 and decisions will be made by 1st May 2013.

Library Camp London #LibCampLdn

I attended Library Camp London yesterday. It was an informal unconference style gathering held at Senate House Library and over 100 people attended. The participants were from all sectors of the library world – academic, health, public, specialist, business – as well as library students and others interested in libraries. For more information about it take a look at the event wiki. The idea behind unconference events is that anyone can propose a session they’d like to run on the day and those attending chose the sessions they want to attend. Sessions pitched for the day included discussions around librarian personalities, Code Clubs in libraries, speed networking, design your own library qualification, radical libraries, the future of librarianship in a digital age, librarians without libraries, rhyme time. Many of the sessions involved discussion and information sharing. I ran one focused on finding out about online services that require no programming, are free and freely accessible via the internet, look good & can help my library service promote our resources in new ways beyond the library catalogue, whilst at the same time drawing library users back to our services. I found it a useful to session to run and I came away with a few ideas for possible future project.

I also attended sessions focusing on Code clubs; Maintaining the organisational vision; Librarian personality; and Speed networking. Out of these the ones I attended the Vision & Librarian Personality sessions were the ones that got me thinking the most. Here are some of the ideas that cropped up during those sessions.

Organisational vision

  • Organisational vision needs to be in focus all the time to ensure that everybody is working towards that vision. The message needs to be visible at all times.
  • Contact with your end user is important in making sure that the vision meets their needs as well as the  organisations needs.
  • Appraisal goals are useful ways of ensuring that you keep focused on the vision of the organisation.
  • You not only have to focus on the organisations vision, but also those areas that influence your library service.
  • An organisations vision may be at odds with the overarching ethos/vision of libraries, with the library vision coming off second best.

Librarian personality

  • It was interesting that many of the people in the session considered themselves to be extroverts, but common stereo-types paint library staff as introverted.
  • Does the route people took to get into the library profession tie in with their personality traits? eg if you come at librarianship from a love of data and information is this reflected in your personality?
  • Do different types of library work suit different personalities types?
  • Why are librarians so worried about what others think of them?
  • Does the removal of the word librarian from job title hide the true value of how much librarians contribute to society?
  • I thought of how some humourous library staff videos seem like an attempt to persuade others that library staff aren’t like the stereo-type and I thought at how I’m embarrassed by some of these videos. At the same time thought of the Betty Glover Librarian Workout video, which made me smile.

I do regret missing a few of the other sessions, including “I, for one, welcome our new robot overlords”; Rhyme Time; Radical Libraries; Library Assistants role; Design your own library qualification; “What if the world were ruled by librarians?” I’m hoping that the sessions will be written up and available on the wiki, so I can catch up with them.

Finally, I wanted to say that it was a really enjoyable and worthwhile event and I got to chat to loads of people. Even though I was involved in organising it, the bulk of the organisation was undertaken by Senate House Library staff, particularly Andrew Preater and David Clover – so huge thanks to them for making it such a great event.

More details of the day can be found on this wiki page.

The Purpose of a Library?

I read this blog post (Accepting Criticism) by Carl Clayton earlier, which was focused on recent responses to an author’s criticism of libraries.

The following is the response I posted on Carl’s blog. As I said at the end of my response, it’s more of a comment on a side issue raised by his post.

The thought that keeps popping into my head (and this post has caused it pop up again) is that library staff and/or campaginers don’t have a common agreement around the purpose of public libraries. I’m not talking about a divide between library staff or campaigners, by the way. As you’ve highlighted, some people will argue that libraries should be places of learning and steer clear of popular fiction? Other people will suggest that ebooks don’t have a place in libraries and that we should continue to focus on the printed book. Super central libraries are the focus for some people and others see the benefits of more smaller libraries focusing on a local communities specific needs. Should we be building on technology as much as we are? Should we be trying to re-define the purpose of the library, or is the current core-purpose of the library sufficient and people just need reminding of it? Should libraries be places where content is created, or should they solely be for accessing content? Should we try to be more like bookshops? I imagine (from conversations I’ve had, speakers I’ve heard and articles and blog posts I’ve read) there are plenty who would argue for/against each of these ideas, and I wonder that while we have such a wide range of ideas amongst us how we can move on with some sort of agreed purpose for public libraries?

I suppose this comment is more of an aside to your blog post, but as those thoughts popped into my head again whilst reading it, I thought I’d share.

Shifts in Reading and Information

I contributed to a Guardian online chat recently that focused on the question: ”What does a library look like in 2013?”

During this live chat Sandy Mahal (programme manager, The Reading Agency) made this point:

“It’s not an exaggeration to say that we’re in the middle of one of the biggest changes in reading in human history, experiencing a shift similar in magnitude to the move in Greek times from an oral to a literary culture. Our reading brains are changing, the way we share reading experiences is changing, and of course the book itself is changing dramatically. We’re being challenged to think very differently about what the reading experience is – by things like JK Rowling’s online Pottermore world, Profile’s Frankenstein app which uses reader input and non-linear text. Very little of these multi-platform, literary experiments seem to be making their way into libraries’ reader development work, and of course, there’s ebooks too…we need to take a big, bold step to create a future library service that will keep ahead of developments and cater for and inspire a generation of digital natives.”

And I responded with:

“Possibly the problem here is that libraries are still focusing more on the container of the content (the book) and not the content itself. Not only is the way we read changing, the way we access information is changing too – whether that’s a focus on infographics instead of pure statistics; using multimedia (videos; audio, etc) to provide information, etc – it all needs to be considered, not just focusing on information or even story telling as text in a book or on a page.”

My comment was actually answering a question in my own head, as a lead on, rather than in response to Sandy’s comments. I agree the shift is happening, but we also need to be mindful that the shift won’t just happen in how the written word is presented, as libraries aren’t just about the written word. I’m thinking around this idea from a libraries=information perspective, rather than libraries=reading, as a fair percentage of my library use has been informal learning and information finding. The shift will also happen around how information is presented (video, audio, infographics, etc) and how we interact with it.

I just wondered what other people working in libraries and information based roles thought about this?

Ideas for National Libraries Day events and activities #NLD13

Here’s a short list of possible ideas for events and activities I collated that could be run on (or in the lead up to) National Libraries Day on Saturday 9th Feb. 2013. Many of them were either taken from or inspired by events listed on the National Libraries Day website. I’m looking at this from a public libraries perspective (including ideas for children and adults), but some ideas could work in other types of libraries too.

Promote the library service (in the library or online via web pages & social media):

  • Run a membership drive in the week leading up to National Library Day – hand out flyers in local community centres, shopping centres, pubs.
  • Coffee & cake morning for library users. Once they are in you can tell them about all the great services you provide – not just services in the physical library, but also outreach, partnership and specialist services.
  • A behind the scenes tour of the library.
  • Tweet or share Facebook updates about behind-the-scenes activities of your library.
  • Showcase online services – ebooks; online reference; catalogue; special promotions.
  • Enter new joiners that week into a prize draw.
  • Produce a history of your library or library service using archive material, or run a local history event focusing on your library.

Ideas encouraging library user participation.

  • Tell us about your favourite book or books, or something great you discovered through the library.
  • Write a story about the library.
  • Lucky dip – get staff to wrap up their favourite book, DVD, CD etc with a note about why it’s their favourite & a review card. Put them into a lucky dip and encourage library users to borrow an item without knowing what they’re getting. Encourage them to write a review of the item afterwards.
  • Tell us your favourite library memory.
  • Draw your favourite book character.
  • Make your own bookmark.
  • Ask library users “What library pledge will you make?”
  • Run a book character fancy dress competition.
  • Design your library of the future.
  • Tell us why you love your library.
  • Other creative activities – book sculptures? Craft events?
  • Run a library treasure hunt – hide clues related to books around your library & the first one to solve the final clue wins a prize.
  • All day read-a-thon: Get staff, authors, or the public involved & read out a passage from their favourite book, or tell a story.
  • Create a library display or scrapbook of the day including library users contributions to the above ideas.
  • Digitize the scrapbook using an online scrapbooking service, or turn it into an e-book and share online.

National Libraries Day logo

#uklibchat: Innovative use of Technology in Libraries

#uklibchat: Innovative use of Technology in Libraries

uklibchahat is a regular Twitter discussion focussed on libraries. The uklibchat team decide on a theme for each discussion beforehand, give people the opportunity to add items to the agenda and then facilitate the discussion between anyone who wants to join in. The next one focuses on the innovative use of technology in libraries and will be held on 4th December (6:30-8:30pm). As a lead into this I was asked to share some examples around this theme, and this is the blog post I wrote for uklibchat.

Don’t forget to get involved in the discussion on Twitter if you can.

Arts Council England Live Chat (25 July 2012)

Updated: 25 July 2012, 8:15pm

Alan Davey (Chief Executive of Arts Council England) is taking part in a live chat today. I submitted these three questions:

  • How do ACE aim to ensure that the non-arts aspects of libraries is developed as much as the cultural and arts aspects? Areas such as (but not only) support for education & literacy, community & social aspects are as important as the cultural and arts focus of libraries.
  • Will the ACE charter and mission statement be amended to reflect your new responsibilities that go beyond the arts, as indicated above?
  • Once existing ACE National and Regional council members terms end will the opportunity be taken to increase numbers of representatives for libraries who are able to focus on libraries beyond their arts and cultural aspects?

I received the following reply to the first 2 questions:

To Gary Green: We are already working hard to ensure that we join up arts and cultural activity with the wider libraries agenda, mainly through the Libraries
development initiative announced in January. Areas such as education and literacy will be targeted through projects like the one led by the London Borough of Richmond, which tests the delivery of adult learning in libraries. The Books on Prescription project will also help libraries address health and social care issues by prescribing books from a list of high quality self-help manuals for people suffering from common mental health problems. It is also worth noting that most of the artistic activities going on within libraries will be used to support education and literacy, and will involve local communities. In answer to your second question, our mission statement has already changed to reflect our wider cultural remit and is very much embedded in our decision-making framework Culture, knowledge and understanding. Our charter has also been updated.

Another libraries question was asked by Silent Pete.

  • What experience does the arts council have to oversea museums and libraries? This seems a sector where the expertise of the MLA is missed.

To which he received the reply:

We’ve taken on a significant number of former MLA staff and recruited new people with the right knowledge to enable us to look after these new sectors. We’ve sought to engage both sectors in a constructive way and have listened very hard to their concerns and needs. WE’re getting good feedback from the sectors about the way we’ve done this and so I think you cannot say we lack the right expertise.

Not directly related to libraries, but the following question about the rumoured end of the DCMS was also asked by nolarae:

  • The Rumor Mill is pretty active at the moment, saying that the DCMS will be split up after the Olympics. What potential threats does this pose for Arts Council not having DCMS holding ‘holding back the wolves’, i.e. other Govt Depts taking funding away from the Arts?

Alan Davey’s reply:

Well, I’m not sure that wolves get much from DCMS budgets – it being the smallest department in Whitehall by far. Whatever happens, they’d need to protect budgets for arts and museums and there would need to be a place in Whitehall to represent their interests. In the past this has been the Cabinet Office, the Education department or even the Treasury direct. Some other countries such as Australia put arts and culture as part of the Prime Minister’s office, reflecting their importance. So if there is a proposal to abolish the DCMS there will need to be a convincing alternative so that the interests of arts and culture remain at the heart of government. And that is the case we – the sector and the Arts Council – have to argue as strongly as we can. It seems to me to be a false economy to abolish a body if you then have to reinvent it elsewhere.

It was good to get a reply that addressed some of the issues I raised. It was also good to be reassured that ACE still had staff to focus on libraries and museums, even though I’m not sure how many of these members of staff there are in comparison to previous MLA numbers and how many of them have a specific focus on libraries.

I didn’t receive a response regarding council members with specific focus on libraries, so I’ll be interested to see what happens in the future at that level.

However, I still have the nagging thought that the updated Arts Council England mission statement still focuses heavily on art. It’s led by the line:

“Our mission is ‘great art for everyone’ and we work to achieve this by championing, developing and investing in arts and cultural experiences that enrich people’s lives.”

and continues…

“We support a range of activities across the arts, museums and libraries – from theatre to digital art, reading to dance, music to literature, and crafts to collections. 

Great art and culture inspires us, brings us together and teaches us about ourselves and the world around us. In short, it makes life better. 

Between 2011 and 2015, we will invest £1.4 billion of public money from government and an estimated £0.85 billion from the National Lottery to help create these experiences for as many people as possible across the country.”

Don’t get me wrong. I enjoy art and the impact and benefits that libraries can have on this area, but I still feel it might be more helpful to have an acknowledgement in the mission statement that libraries (and museums) are more than just arts focused.