This weekend Rewired State are running a National Hack the Government event around the UK. I won’t be attending, but I thought I’d submit an idea that those attending might want to work on.
I called it the Spend Quality Index, and the idea is to see if a council’s spend on a service is proportional to the social media love it receives in response to that service?
Steps involved could be:
- Take the budget figures for a specific council service (eg Fakeshire Council Library Service).
- Collect all mentions of Fakeshire’s Library Service across various social media channels, extracting the user sentiment ie happy; unhappy; angry.
- Do the same for all Library Services across England.
- Produce a sliding scale of happiness/satisfaction with the services based on funding & sentiment.
Budget figures could be taken from CIPFA annual library stats and sentiment analysis APIs could be used.
I know this isn’t a scientific approach and I don’t expect the results to be taken seriously – it’s about looking at things in a different way.
I chose libraries because that’s the sector I work in, and it isn’t me pointing fingers at library services who have made cuts.